Customs Forms in Rochdale
Sending goods or gifts outside the UK with Royal Mail or Parcelforce Worldwide? A customs declaration is required. Complete your customs details before posting, then bring your parcel and your reference or completed form to Gale Street Post Office — we’ll confirm the correct declaration with you at the counter.
Sending goods or gifts to the USA? Do not complete the online customs form—bring the item into branch.
Which customs form do I need?
Any goods or gifts sent outside the UK need a customs declaration. The exact form depends on your carrier and customs processes can change from time to time. You don’t need to worry about choosing the form in advance: complete your customs details, bring them in, and we’ll confirm the current declaration with you at the counter. The sender is responsible for the accuracy of the information.
| Sending method | Requirement | What to do |
|---|---|---|
| Royal Mail international — goods or gifts | A customs declaration is required. We will confirm the current declaration process at the counter. | Complete your customs details electronically before posting, save the reference/barcode, and bring your electronic customs reference/barcode or any completed form you have been asked to provide. Where the counter process allows, we print the branch copy. |
| Parcelforce Worldwide | CP72 customs form, whatever the value | Complete the CP72 as required for the service. Ask in branch if you need help understanding the posting process. |
| Postage bought online with Evri or DPD | Customs details are completed during booking | Follow the booking instructions and bring the parcel with its correct label to the chosen drop-off point. |
A note on customs forms
You may see different guidance about CN22 and CN23. Customs processes can change, so please complete your customs details and we will confirm the current process before posting.
Important: do not guess, under-declare or use vague descriptions such as “gift” or “clothes”. Give an honest, specific description, quantity and value. Customs authorities and the destination country decide any duties, taxes, restrictions or delivery outcomes.
Have this ready before you visit
1. Parcel and addresses
Bring the packed parcel, sender address and the recipient’s full address, including country and postcode where used.
2. Accurate contents
Know exactly what is inside: a clear item description, quantity, value, weight and country of origin where required.
3. Your reference or form
Bring your electronic customs reference/barcode or any completed form you have been asked to provide.
For business or sold goods, you may also need information such as an HS/commodity code, reason for export, whether the sale is B2B or B2C, and any marketplace or IOSS details. Check the official guidance for your destination before posting.
How it works
| Illustration | Step | What to do |
|---|---|---|
| Step 1Check and pack | Check that the item is permitted for the destination and pack it securely. | |
| Step 2Complete the details | Complete the required customs details using the official Post Office tool or the booking journey for your chosen carrier. | |
| Step 3Bring it to the counter | Bring the parcel, your customs reference/barcode or completed printed form, and any label required. | |
| Step 4We check and accept | We confirm the current declaration, accept the item for the applicable service, and give you proof of postage. |
Use the official Post Office customs forms guidance for current rules. Requirements can change.
Scan for the official customs guidance
Opens the Post Office customs-declaration page so you can complete your details before posting.
Customs requirements can change
Customs rules and forms are updated from time to time. Bring full item details and we will confirm the current declaration process with you before posting. Sending to the USA or another destination with special requirements? Follow the current official Post Office guidance and bring the item into branch if the guidance tells you not to use the online form. We cannot provide customs, tax or legal advice.
Customs form FAQs
Do I need a customs form for every parcel?
A customs declaration is generally required for goods and gifts sent outside the UK. Items sent as letters or large letters that contain only correspondence, commercial invoices or shipping documents do not normally need a customs form. If your item contains any goods, a declaration is required — check the official guidance for the destination and service.
Which customs form will I need?
A customs declaration is required for goods and gifts sent abroad. Parcelforce Worldwide uses a CP72. You don’t need to decide in advance — complete your customs details and we will confirm the current declaration process at the counter.
Can you print my customs form?
Where the counter process allows, we can print the branch copy of your declaration once you show your electronic customs reference or barcode. Bring your electronic customs reference/barcode or any completed form you have been asked to provide.
Can you fill in the declaration for me?
We can provide general help with the branch process, but you must supply and confirm the accurate contents, value and all customs information. You remain responsible for your declaration.
Will the recipient pay customs duty or tax?
The destination country and carrier decide any import duty, taxes and handling charges. These may be payable by the recipient before delivery.
Can I post prohibited or restricted items?
No. Check the carrier’s prohibited and restricted items guidance and the destination country’s rules before posting. Items can be delayed, returned or refused if the declaration is incomplete or the item is not permitted.
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Branch contact
Bring your parcel and your customs reference to the counter and we will check the declaration with you before it is posted.
- Address3–5 Gale Street, Syke, Rochdale OL12 0SQ
- Phone01706 725399
- WhatsAppMessage the branch
- Opening hoursMon–Sat 09:30–20:00 · Sun 09:30–16:00 — see full hours
Location & Directions
Find us on Gale Street in Syke. We serve customers from across Rochdale and beyond for customs and posting services.
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3-5 Gale Street, Syke, Rochdale, OL12 0SQ
Opening hours
| Monday–Saturday | 09:30–20:00 |
|---|---|
| Sunday | 09:30–16:00 |
| Bank holidays | Please check the live branch-status notice at the top of the site, or call first. |
Related posting services
Last reviewed: 01-08-2026. Gale Street Post Office is an independently operated Post Office branch serving Rochdale under agreement with Post Office Limited. This page provides general local service information only; customs and import rules are set by the carrier, HMRC and the destination country.