Privacy Policy – Gale Street Post Office

Who We Are

Gale Street Post Office is operated by Bargain Universe LTD, a company registered in England and Wales. Our registered office is at 3–5 Gale Street, Rochdale, OL12 0SQ.

For any privacy enquiries, you can contact us at:

What Data We Collect

We may collect the following personal information:

  • Name and contact details (address, email, phone number)
  • Transaction information (postage receipts, payments)
  • Technical data (IP address, browser type, cookies)
  • Communications (enquiries, feedback)

How We Use Your Data

We use your personal information to:

  • Provide postal, banking, and other services you request
  • Process payments and prevent fraud
  • Respond to enquiries and complaints
  • Improve our website and services
  • Comply with legal obligations

Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract: To provide services you have requested
  • Legal obligation: To comply with anti-money laundering and other legal requirements
  • Legitimate interests: To improve services, prevent fraud, and manage complaints
  • Consent: For marketing communications (where you have opted in)

How Long We Keep Your Data

  • Transaction records: up to 6 years (legal requirement)
  • Enquiries and communications: up to 2 years
  • Cookies and analytics data: 28 days
  • IP addresses: 28 days

Who We Share Your Data With

We may share your data with:

  • Royal Mail, DPD, Evri, and Parcelforce for parcel delivery
  • Payment processors and banking partners
  • IT service providers who support our website and systems
  • Regulatory authorities where required by law

Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: At any time, where consent is relied upon

To exercise any of these rights, please contact us using the details above.

How to Complain

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO):

This privacy policy was last updated on [Date of hosting].